kr77's Privacy Policy

Full Policy

Privacy Policy in Detail

This document describes the complete policy governing the collection, processing, and protection of user data on the kr77 platform. Please read this policy carefully.

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1. Introduction & Scope

kr77 ("we", "our", "platform") is fully committed to protecting user privacy. This Privacy Policy ("Policy") applies to all services, websites, and related applications operated by kr77.

This policy describes what information we collect, how it is used, with whom it may be shared, and the steps we take to protect your data. By using kr77's services, you are considered to have accepted the terms of this policy.

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2. Information We Collect

kr77 collects the following types of information:

2.1 Information You Provide Directly

When you create an account or use our services on the platform, we collect:

• Full name and date of birth (for age verification)
• Email address and contact details
• Password (stored in encrypted form)
• Payment information (bKash, Nagad, Rocket, Upay, and bank account details)
• Documents required for identity verification

2.2 Automatically Collected Information

When you browse our website, the following is collected automatically:

• IP address and device type
• Browser type and version
• Pages you visited and time spent on them
• Referral sources and search keywords
• Data obtained from cookies and similar tracking technologies

2.3 Transaction Information

Records of all financial transactions on your account, deposit history, withdrawal history, and betting activity details are stored.

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3. Purpose of Data Use

We use the information we collect for the following purposes:

• Account Management: Keeping your account active, providing login access, and resolving any account-related issues.
• Payment Processing: Completing deposits, withdrawals, and other financial transactions. The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.
• Age & Identity Verification: Ensuring the platform is used only by individuals aged 21 or older.
• Security & Fraud Prevention: Detecting and preventing unauthorised access, fraud, and other security risks.
• Service Improvement: Analysing user experience to improve platform functionality and interface.
• Customer Support: Responding to your questions, complaints, or issues and ensuring 24/7 support.
• Legal Compliance: Retaining information as required to comply with applicable laws and regulations.

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4. Data Sharing & Disclosure

kr77 does not sell, rent, or share your personal information with third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. These partners have their own privacy policies.
• Technology Service Providers: Limited information may be shared under contract with third parties for hosting, analytics, and security services required to operate the platform.
• Legal Requirements: Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations.
• Business Transfers: If kr77 is part of a merger or acquisition, your information may form part of the transferred assets and you will be notified in advance.

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5. Data Protection & Security

The security of your information is our top priority. kr77 employs industry-standard security measures:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is completed through encrypted connections.
• Secure Storage: Stored data is kept in encrypted form and protected against unauthorised access.
• Access Controls: Only authorised personnel may access your information, and only when specifically required.
• Regular Security Audits: The security of our systems is regularly reviewed and tested.
• Two-Factor Authentication: Using additional verification methods to enhance account security is recommended.

Absolute security cannot be guaranteed, but we always apply the best available technical and administrative safeguards. If you notice any suspicious activity, please notify our support team immediately.

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6. Cookies & Tracking Technologies

The kr77 platform uses cookies to improve your browsing experience. Cookies are small text files stored on your device. The types of cookies we use:

• Essential Cookies: Required for basic platform functionality, such as maintaining login sessions and ensuring security.
• Functional Cookies: Help remember your preferences and settings, such as language selection.
• Analytics Cookies: Help us review website usage and improve our services.

You can reject or delete cookies by changing your browser settings. Please note that disabling certain essential cookies may cause some platform features to not work properly.

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7. Data Retention

We retain your personal information for as long as necessary to provide services or as required to meet legal obligations. Specifically:

• For active accounts — all information is retained for the duration the account remains active.
• After account closure — certain information may be retained for a defined period for legal requirements and dispute resolution.
• Financial transaction records — retained for the period required under applicable law.

At the end of the retention period, your information is securely deleted or anonymised.

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8. Your Rights

You have the following rights regarding your personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request deletion of your information.
• Right to Restrict Processing: In certain cases, you can request that processing of your information be limited.
• Right to Data Portability: You can request a copy of your information in a machine-readable format.
• Right to Object: You can object to the processing of your information for specific purposes.

To exercise these rights, please contact our support team. We will process your request within a reasonable timeframe.

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9. Privacy of Minors

kr77 services are intended only for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21. If we are informed that information from a minor has been collected, we will immediately take steps to delete that information and close the associated account.

If a parent or guardian suspects that their child's information has been registered on our platform, please contact [email protected] immediately.

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10. International Data Transfers

Our servers and service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. We ensure that these transfers are carried out under appropriate protective measures and that the protection of your information meets the standards set out in this policy.

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11. Third-Party Links & Services

If our platform contains links to third-party websites, those websites have their own privacy policies and we are not responsible for their data practices. We recommend that you read the privacy policy of any third-party service before using it.

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12. Policy Changes & Updates

kr77 may review and update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• Displaying a clear notice on the website
• Sending a notification to your registered email address

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. If you do not agree with the revised policy, please stop using the platform and contact us.

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13. Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week to assist in both Bengali and English. You can get instant help via live chat, or send us a detailed enquiry by email.